I am passionate about smart integration of technology and its potential for driving growth and profitability. This demands a strategy that goes beyond just connecting the dots and calls for an innovation mindset, empowering us to anticipate the next dot and create the next opportunity.

We innovate because we are not satisfied with the status quo and refuse to settle for complacency. Innovation begins with a customer-centric design by looking out from the inside—rather than outside in. Design matters because it helps us deliver intrinsic value for unmet needs.

I am convinced that the principles of design thinking shouldn’t be reserved for just new products and solutions. It should also be pursued in every area of our enterprise because no role, no engagement, and no project should ever become a lost opportunity.

We chase perfection, however elusive, not because we think we’ll ever be perfect, but because we believe it brings us closer to excellence in everything we are and ever hope to be.

Connect with me on Twitter @KaanTurnali and LinkedIn so we can stretch old ideas beyond their traditional boundaries. Let’s create new perspectives that serve as a foundation for future innovation and inspire conversations and creativity that would have been otherwise lost or never started.


Kaan Turnali


My latest on Forbes

Better Business Decisions Start With Better-Informed Leaders

Better Business Decisions by SAP Kaan Turnali

Digital transformation brings about an incredible opportunity for fostering a data-driven culture and enabling faster, better-informed decision making. Although data’s role in making better-informed business decisions is undeniable, more data does not necessarily guarantee better business decisions.

Fueled by advances in technology and a deluge of data, the digital universe continues to shape and influence how leaders perceive, leverage or ignore data, which is a fundamental part of making decisions in the digital economy.

Read more on Forbes

Digital Transformation Is Not A Technology Makeover. It Is A Business Revolution.

Businesses from every industry are quickly engaged on a battleground where legacy business models are bound to fail or stay behind and digital transformation brings an incredible potential for growth and profitability.

Technology, without a doubt, plays a critical role in enabling such change, but technology alone does not guarantee transformation. This journey must embody our vision for the future of our organizations and the core values ingrained in our leadership and talent.

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4 Reasons Why Mobile Innovation Demands A Mobile Mindset

If designed, developed, and delivered effectively, mobility solutions provide unparalleled convenience, speed, and ease of use. However, having a mobile mindset is a prerequisite if we want to drive growth and profitability.

In its simplest and purest form, I define “mobile mindset” as a framework that enables organizations of all sizes to unleash the power of mobile technology by using innovative mobility solutions and without adversely disrupting our existing business or our customer’s user experience.

Here are the four tenets of the mobile mindset that should apply to all facets of user interactions and be embraced by everyone involved—from developers to senior leadership.

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Competing On Design Thinking



Competing on design thinking requires a fundamental shift in how we approach design to solve business problems.

I see design thinking as a framework for innovation with an endless opportunity for delivering customer-centric solutions. It the art and science of solving problems—not limited to just new products and services.

Customer-centric design is about looking out from the inside—rather than outside in.

By applying design-thinking principles, sometimes we are also solving old problems with new questions – in addition to addressing brand-new problems.

This is innovation from within. We turn our held assumptions inside out to uncover the new in the old, whether it’s an unmet need or underutilized demand.

When we think through design, we seek that intrinsic value, which is hidden or trapped. We arethinking in the design.

I often cite cost reduction as a great example because it can be explored effectively through design thinking. Eliminating waste and reducing cost to seize new opportunities may be considered as a lightweight alternative to developing cutting-edge products.

However, lowering cost without business disruption or providing more with less is as great a challenge as anything else. Besides, it’s a true innovation competency with the potential to deliver equally greater returns.

Learn more

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